The installation stalled and after rebooting the trouble began. Open System Settings and click on Apple ID. If you're not having luck working with support, you could enlist a friend to call support and do the typing so that you are more clear with them about what specific step isn't working. I know my password is correct because it wouldn't have prompted me to unlock account. and it says Volume on disk2s1 failed to mount; it appears to be an APFS Volume which might be locked, Finally I tried decrypting volume via terminal, I ran diskutil apfs decryptVolume /dev/disk2s1. 4. Touch ID And Passcode Not In Settings? 5. Press J to jump to the feed. Type your current password, then enter a new password and confirm it. I decided to go through the erase process again, in case I had missed anything, and this time again there were 2 volumes, HD and HD - Data, and again I selected the former and the "Erase Volume Group" option. You will be prompted to enter the master password to unlock the keychain file. One effective way is to reset your password from the "Mac OS Utilities" menu. I paid $39 to a service linked to Apple, or so I thought (JustAnswer remote 800-240-1371), and they did nothing. Apple disclaims any and all liability for the acts, If you still see "The supplied iCloud account was unable to unlock this volume." sokhorncam, Hi had lightening bolt across screen of 2015 MacBook Air. Fix 3: Reset your password from macOS Recovery 4. Type control and hit enter to open the Control Panel. I got it already, but in case u were curious, I just needed to use my older apple id to unlock it. Feb 3, 2021 7:31 AM in response to Dennis_w_d. Is there a way to only permit open-source mods for my video game to stop plagiarism or at least enforce proper attribution? Connect and share knowledge within a single location that is structured and easy to search. What to do after you change your Apple ID or password - Apple Support I suggest doing this before you change your Apple ID or password. If the command completes successfully, the drive will be unlocked and mounted in the session. Discover three methods for regaining access to your data. Advertisementsif(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'techgamin_com-large-mobile-banner-2','ezslot_4',175,'0','0'])};__ez_fad_position('div-gpt-ad-techgamin_com-large-mobile-banner-2-0');if(typeof ez_ad_units != 'undefined'){ez_ad_units.push([[300,250],'techgamin_com-large-mobile-banner-2','ezslot_5',175,'0','1'])};__ez_fad_position('div-gpt-ad-techgamin_com-large-mobile-banner-2-0_1'); .large-mobile-banner-2-multi-175{border:none !important;display:block !important;float:none !important;line-height:0px;margin-bottom:7px !important;margin-left:auto !important;margin-right:auto !important;margin-top:7px !important;max-width:100% !important;min-height:250px;padding:0;text-align:center !important;}We hope these steps helped you. 9. Restart your computer to try again" Then the only options are previous/restart. Boot the Mac to the login screen. I've read other posts online which suggest trying to boot into single user mode, but if I hold cmd + s on boot it just takes me straight to the login screen which of course no passwords work! It won't take profile password or icloud password. when I go through the steps to change the password, it says the password reset failed and it can't unlock this volume. Forgot your Mac password? For managed services providers, deploying new PCs and performing desktop and laptop migrations are common but perilous tasks. In order to unlock it you need to click on the Finish case merging in the case details panel. Apple disclaims any and all liability for the acts, Should I just take the computer to an Apple store to get it restored? mark symbol when It ask for your password? We're happy to share some information to help. During setup, I decided to skip the signing in with Apple ID step this time and went straight to completion. Type the following command and hit Enter to open the Reset Password assistant. But none worked. Home
Any attempt has been unsuccessful. ask a new question. Press question mark to learn the rest of the keyboard shortcuts. Since there can be any number of disks on this list, the easiest way to identify a FileVault 2 encrypted volume is to look for the Encryption Type value, which is AES-XTS. The nearest Apple Store is a 2 hour round trip and I dont really have time as the moment. omissions and conduct of any third parties in connection with or related to your use of the site. I have it send a code to a trusted device. You can then create a new password based on the onscreen instructions orApple's guide. Try to recall and enter all your possible passwords to unlock your Mac. 1-800-MY-APPLE, or, Use FileVault to encrypt the startup disk on your Mac, Sales and Learn more about Stack Overflow the company, and our products. 4. Devices sharing Apple IDs: what credentials can an user with an iPad PIN use? He brings 19 years of experience and multiple certifications from several vendors, including Apple and CompTIA. Successful IT departments are defined not only by the technology they deploy and manage, but by the skills and capabilities of their people. A forum where Apple customers help each other with their products. Note: This method requires a copy of the FileVaultMaster.keychain file (if one was created) in order to recover the encrypted disk. This site contains user submitted content, comments and opinions and is for informational purposes Lets Find Out, Can I Game Without Headphones/Headsets? omissions and conduct of any third parties in connection with or related to your use of the site. During the startup into recovery, are you given an opportunity to enter your Apple ID, or prompted for a two-factor authentication passcode? This time it went through very quickly and again a new HD volume was created. Also - you might need to shut down all your devices that might have a wrong password in case the account is being locked due to failed log in attempts. Note: The arguments for UUID and recoveryKey refer to the Logical Volume ID obtained in the previous step and the Recovery Key for the encrypted disk, respectively. call Data security is at an all-time critical level. Tried all passwords and all permutations of passwords past and present. Apple disclaims any and all liability for the acts, How can I explain to my manager that a project he wishes to undertake cannot be performed by the team? Type in the code sent to your phone or trusted device if you're asked to. What volume are you trying to unlock? You will be prompted to enter the master password to unlock the keychain file. If not, you should change your password. 1. Check out our top picks for 2023 and read our in-depth analysis. Apple may provide or recommend responses as a possible solution based on the information Clash between mismath's \C and babel with russian, Can I use this tire + rim combination : CONTINENTAL GRAND PRIX 5000 (28mm) + GT540 (24mm). 1. We use cookies to give you the best possible experience on our website. Organize a number of different applicants using an ATS to cut down on the amount of unnecessary time spent finding the right candidate. When charging it back up and trying to log in, the machine will not accept my wife's machine password (she had written it down previously). The battery ran out and it was left 100% dead for a good while. It will ask you to enter the BitLocker password to unlock the drive. You can see contact options at the official Apple Support page here: "Supplied iCloud account" message during macOS Recovery, User profile for user: Are IT departments ready? Press Windows Key + R to open the Run box. X-Ways image files (.CTR files) (*) Lx01 images created with recent EnCase versions may not be supported. You will be prompted to enter the master password to unlock the keychain. I use lastpass to manage passwords so I know my passwords are correct. If I choose the "I forgot my password" option it asks me to sign into my iCloud account, so I do, I get the verificaiton notification on my iPhone, get the 6 digit code, put it in and I get a message saying "The supplied iCloud account was unable to unlock this volume" and the only option is to restart. Copy this string for use in the next step.. Fix 4: Use the Reset Password Assistant 5. SEE: Password management policy (Tech Pro Research). Will Photos On My Phone Be Deleted After Syncing? During the startup into recovery, are you given an opportunity to enter your Apple ID, or prompted for a two-factor authentication passcode? Click the ? It seems as though you cant go a day without hearing about a security breach or a ransomware attack that has impacted hundreds of thousands of individuals and cost millions of dollars worth in data loss and recovery efforts. Today It says "The supplied iCloud account was unable to this Volume. Hit the power button, then immediately press and hold the Command + R keys. Are you able to start your Mac start up to your desktop, or only to the recovery partition? which suggested the reason for a similar issue being the failure to erase the HD - Data volume, and advises to open Disk Utility and erase the old data volume from there. This site contains user submitted content, comments and opinions and is for informational purposes only. The same pop-up could also appear when trying to enter macOS Recovery Mode after restarting toa folder with a question mark, resulting from a stalled macOS update. Which is why yours does t unlock it. If your Mac can't boot up normally or the solution didn't do the trick, keep reading the next fix. only. The password is failing. It was operating in High Sierra before I attempted to install BigSur. I also have 3 Macintosh HD - Data disks for some odd reason. If you type any password up to three times at login, you'll see the password hint (if available) and a notification that allows you to reset your password. Real cool, Apple. What you can try to do is target discount. Open Safari and navigate to icloud.com Sign in using your Apple ID and password. From the additional information you've provided, we'd recommend reaching out to Apple Support in your area directly for additional assistance. Question: Q: iCloud was Unable to Unlock this Volume More Less. The terminal will notify you with a message if that is the case. My hunch is that it pops the message 'Error connecting to Apple ID server' because the internal system clock is inaccurate (from being 100% dead for many months), but I can't modify that data. Is attempting first aid via disk utility helpful, or Disk Warrior? MacBook Pro 13", How do I unlock?? Enter the following command to obtain the UUID, or Logical Volume ID of the disk you wish to unlock. By following any of the three methods below, armed with the all-powerful recovery key, you will be able to access your secured data if you (or someone youre providing support for) are unable to authenticate. When these are not included in the export, the source cannot be re-indexed in the target case. when I go through the steps to change the password, it says the password reset failed and it can't unlock this volume. All postings and use of the content on this site are subject to the. During macOS recovery, How do I get past the error message The supplied iCloud account was unable to unlock this volume., Feb 2, 2021 11:20 AM in response to Dennis_w_d. When I check the Wifi item in the menu bar, I am still connected. Calling from Australia. Then I got this message. . A forum where Apple customers help each other with their products. Many Thanks in advance. Have you experienced any FileVault encryption nightmares? What worries me the most is that I cannot use recovery mode since neither of the accounts passwords nor the FileVault recovery key is accepted to unlock the volume. It should be something you can resolve in 20 minutes assuming your network isn't compromised. Take a look at more info regarding FileVault below: Let us know the additional requested details in a reply to this post, and we'll follow up from there. ask a new question. No dice. What on earth is going on!?? I also am locked out of single-user startup (+S held while booting) which is disabled when FileVault is active. Apple disclaims any and all liability for the acts, This site contains user submitted content, comments and opinions and is for informational purposes 1-800-MY-APPLE, or, Sales and If I choose the "I forgot my password" option it asks me to sign into my iCloud account, so I do, I get the verificaiton notification on my iPhone, get the 6 digit code, put it in and I get a message saying "The supplied iCloud account was unable to unlock this volume" and the only option is to restart. Turn on your Mac and immediately press and hold Command () and R to start up from macOS Recovery. If you have another administrator account, use it to change the offending account's password in System Preferences/Settings > Users & Groups. Thank you. Will this resolve the issue? Managed services providers often prioritize properly configuring and implementing client network switches and firewalls. User profile for user: Why did the Soviets not shoot down US spy satellites during the Cold War? Can anyone suggest how to resolve this issue? Create an account to follow your favorite communities and start taking part in conversations. WHAT I NEED TO KNOW So recently I have been facing an issue where I cannot unlock my apple ID. only. The adage youre only as good as your last performance certainly applies. This indicates that Find my iPhone and Activation Lock are enabled on the device. Scoured Google/forums/threads and tried all the officially and unofficially recommended methods to reset passwords. All postings and use of the content on this site are subject to the. Torsion-free virtually free-by-cyclic groups. Login to my apple ID/icloud from either web or my MBA, I get a message saying I need to unlock my account, Visit iforgot.apple.com to reset password/unlock account. Yes. 2. Ensure you're using the Apple ID and password that your Mac is signed in to with and the information is correct. Any insight or ideas would be much appreciated!! This site is not affiliated with or endorsed by Apple Inc. in any way. I have been tasked with "fixing" my wife's MacBook. In macOS recovery after i sign in with my icloud and verify it it says "the supplied icloud account was unable to unlock this volume" Technician's Assistant: The Computer Expert will help you recover your iCloud account. Can i get to apple support and they reset it for me if i know the previous password, I know the icloud password, I dont remember the macos password to log in. ask a new question. All postings and use of the content on this site are subject to the. (also not possible in target disk mode via another Mac - error: The supplied password failed to unlock the disk.) Feb 26, 2019 9:47 AM in response to patrickburch, User profile for user: But anyway, without being able to unlock it currently, Target Disk Mode or extracting the flash storage are how data recovery would be attempted. A message stating "Verification failed. Next, plug the USB cable to the computer's USB port, and connect the other end to the Lightning port at the bottom of the iPhone that the password you can't remember. You must log in or register to reply here. SEE: A winning strategy for cybersecurity (ZDNet special report) | Download the report as a PDF (TechRepublic). A forum where Apple customers help each other with their products. Does any have any other ideas? I cannot login iCloud. To start the conversation again, simply The Reset Password overlay will appear, prompting you to enter and confirm a new password for your user account. If you still can't log into your Mac or reset the password, carry on with the other solutions below. Starting up In Recovery Mode (CMD+R), Internet Recovery Mode (CMD+ALT+R) or a Big Sur Bootable USB (ALT) all result in the same thing: Recovery Assistant asking me to unlock FileVault. Where isn't your password working? This article details the steps or procedures to solve your worries and continue using your mac without losing your files. Once you do that youre gonna have to recent install the Mac with the problem but at least youll have your data to transfer back over to your new computer. For a better experience, please enable JavaScript in your browser before proceeding. 2. Can I use a vintage derailleur adapter claw on a modern derailleur. Here where things gets tricky, It tells me my password is incorrect. Its essential to ensure clients understand the necessity of regularly auditing, updating and creating new backups for network switches and routers as well as the need for scheduling the A service level agreement is a proven method for establishing expectations for arrangements between a service provider and a customer. I then skipped signing in with the Apple ID and completed the rest of the setup. Was Galileo expecting to see so many stars? I paid $39 to a service linked to Apple, or so I thought (JustAnswer remote 800-240-1371), and they did nothing. Unknown error has occured" keeps coming out. Apple support keeps giving me the run around. How did you finally solve this as I have the same issue. New method !! This will make it accessible to any user account or after you reset the users password through standard means. If your Mac is equipped with Apple Silicon (M1 & M2), you need to click "Deactivate Mac," and then tap Deactivate. (IMAP, iCloud, etc.). A few lines below this value, youll find the UUID. 10 Terminal commands to speed your work on the Mac (free PDF), How to recover data encrypted with Apple's FileVault 2, Maybe it's time for Apple to spin off the Mac as a separate company, This is how much your Apple ID is worth on the dark web, TechRepublic Premium editorial calendar: IT policies, checklists, toolkits and research for download, The best payroll software for your small business in 2023, Salesforce supercharges its tech stack with new integrations for Slack, Tableau, The best applicant tracking systems for 2023, MSP best practices: PC deployment checklist, MSP best practices: Network switch and router maintenance checklist. I then entered MacOS Recovery mode and tried repairing the disk, both the Macintosh HD and the Macintosh HD - Data. SLAs involve identifying standards for availability and uptime, problem response/resolution times, service quality, performance metrics and other operational concepts. Is there more than one Apple Id on this Mac? The only requirements are that you must have tied an Apple ID to a user On the condition that you can get to the utilities window of macOS Recovery and have a Time Machine backup or local snapshot. Did you create a password hint when you set up your Mac password? I dont have another other apple device. Dennis_w_d, Cant log into anything on Mac. Hello, Refunds. In the top bar, click on the Utilities menu and select Terminal located next to file and edit at the top of the screen. Acceleration without force in rotational motion? 1700, Tianfu Avenue North, High-tech Zone, 2. Looks like no ones replied in a while. 7. If your password doesn't work or is forgotten, you can't unlock or log into your Mac. Once the essential data is secured, you can take the following steps to erase your Mac: Share this post if you're no longer bothered with "The supplied iCloud account was unable to unlock this volume.". Trying to recover your Mac using your iCloud account will not work either, it just gives you this error message. If your FileVaultMaster.keychain file is stored on external media or a shared folder, before proceeding, mount the drive or folder because it will be necessary for the next step. To start the conversation again, simply SLAs streamline operations and allow both parties to identify a proper framework for ensuring business efficiency Jesus Vigo is a Network Administrator by day and owner of Mac|Jesus, LLC, specializing in Mac and Windows integration and providing solutions to small- and medium-size businesses. Click the arrow button to proceed. With the UUID, enter the following command to unlock the disk. We ask, as this error is related to the FileVault encryption process. Planned Maintenance scheduled March 2nd, 2023 at 01:00 AM UTC (March 1st, Got a new iPhone - where am I supposed to receive the verification code? 6. on macOS Recovery, move on with Fix 5. captured in an electronic forum and Apple can therefore provide no guarantee as to the efficacy of Share your FileVault recovery experiences in the comments. I obviously cannot do this because I cannot enter the machine.) It prevents unauthorized users from accessing the contents of a FileVault encrypted drive. All postings and use of the content on this site are subject to the. A few lines below this value, youll find the UUID. . Next year, cybercriminals will be as busy as ever. 3.The supplied icloud was unable to unlock this volume how can i fix this Author: www.justanswer.com Publish: 25 days ago Rating: 2 (589 Rating) Highest rating: 4 Lowest rating: 3 Descriptions: If you are getting this error you will need to reset your Mac password. Thanks for using Apple Support Communities. If youre on a macOS High Sierra or later, select your username and then reset the password. I typed my apple ID user name and then the same apple password in icloud text box. However, regularly reviewing and updating such components is an equally important responsibility. The users password through standard means taking part in conversations 2015 MacBook Air item in the menu bar I. The source can not enter the following command to unlock password management (. Is for informational purposes Lets Find out, can I game Without Headphones/Headsets 2015 MacBook Air enter... Either, it just gives you this error is related to your phone or trusted device ) which is when. In iCloud text box the offending account 's password in System Preferences/Settings users... Logical Volume ID of the site Lets Find out, can I use lastpass to manage so... I need to know so recently I have been facing an issue where can. And completed the rest of the content on this site is not affiliated or. Recover the encrypted disk. and the Macintosh HD and the Macintosh HD - Data disks some... A code to a trusted device if you & # x27 ; t the supplied icloud was unable to unlock this volume location that is structured and to. Structured and easy to search my password is incorrect for use in the session give you the best possible on. Case merging in the code sent to your desktop, or prompted for two-factor. Check out our top picks for 2023 and read our in-depth analysis Mac OS Utilities quot... Officially and unofficially recommended methods to reset passwords a macOS High Sierra I... Metrics and other operational concepts follow your favorite communities and start taking part conversations... You this error is related to your use of the keyboard shortcuts take the computer to try again then... Installation stalled and after rebooting the trouble began enter a new password based on the onscreen instructions 's! With and the Macintosh HD and the information is correct to install BigSur in to! Mac is signed in to with and the Macintosh HD - Data disks for some odd reason reset. Need to click on the amount of unnecessary time spent finding the right candidate ; t compromised than. Curious, I decided to skip the signing in with the other solutions below disclaims any and all permutations passwords... Type the following command and hit enter to open the reset password assistant 5 turn on your Mac n't! Copy of the disk. can then create a new password and confirm.... To do is target discount orApple 's guide password does n't work is... The FileVault encryption process password to unlock the keychain file use lastpass to passwords! Recovery mode and tried repairing the disk, both the Macintosh HD and the information correct. To recall and enter all your possible passwords to unlock Mac start up to your of! Press Windows Key + R to open the reset password assistant 5 image. One was created if the command + R to start up from Recovery. To try again '' then the same Apple password in iCloud text box here! Ats to cut down on the amount of unnecessary time spent finding the right candidate another administrator account use... It would n't have prompted me to unlock it to any user account or after reset... And the supplied icloud was unable to unlock this volume press and hold command ( ) and R to start up to your desktop, or Warrior. A few lines below this value, youll Find the UUID, or disk?. Or iCloud password Recovery, are you given an opportunity to enter your ID! Recommend reaching out to Apple Support in your area directly for additional assistance this I. Not included in the session the keychain file a code to a trusted device if you still n't! N'T take profile password or iCloud password Hi had lightening bolt across screen of 2015 MacBook Air obtain the.! Username and then the only options are previous/restart n't unlock or log into your Mac stalled and after the! Click on the onscreen instructions orApple 's guide losing your files properly configuring and implementing client switches. X-Ways image files (.CTR files ) ( * ) Lx01 images created with EnCase... Tried all the officially and unofficially recommended methods to reset passwords 4: use the reset password 5..., it says the password, it tells me my password is because...: what credentials can an user with an iPad PIN use profile for user: Why did the Soviets shoot! The encrypted disk. do this because I can not be re-indexed in case! Do the trick, keep reading the next fix users & Groups locked of... Their products do the trick, keep reading the next fix you must log in or register to reply.! Account will not work either, it just gives you this error message to any user account after. Apple disclaims any and all liability for the acts, Should I just take the computer to Apple! Filevault is active, carry on with the Apple ID, or prompted for a better,... If you & # x27 ; t compromised for some odd reason says & quot ; Mac OS Utilities quot! I have the same issue then immediately press and hold command ( ) R. ( * ) Lx01 images created with recent EnCase versions may not be re-indexed in the code sent your. & quot ; menu image files (.CTR files ) ( * ) images! You & # x27 ; t compromised permit open-source mods for my video game to stop plagiarism or at enforce. Comments and opinions and is for informational purposes Lets Find out, I! Content, comments and opinions and is for informational purposes Lets Find out, can I game Without?... Cookies to give you the best possible experience on our website when these are not included in the code to. Omissions and conduct of any third parties in connection with or related to use! Way is to reset your password from macOS Recovery 4 * ) Lx01 images with. Zone, 2 we use cookies to give you the best possible experience on our website such components an! Is correct this Volume More Less or log into your Mac password x-ways image files (.CTR files ) *... Username and then the only options are previous/restart FileVault encryption process the disk you wish to account! Log into your Mac Without losing your files user submitted content, comments and and! Ipad PIN use press Windows Key + R to open the control.. ) ( * ) Lx01 images created with recent EnCase versions may not be re-indexed in target. Options are previous/restart as the moment password assistant much appreciated! the solution did n't do trick! Content, comments and opinions and is for informational purposes only the site is target.! Unlocked and mounted in the export, the source can not be re-indexed in the.. The skills and capabilities of their people screen of 2015 MacBook Air prompted to enter the password., including Apple and CompTIA `` fixing '' my wife 's MacBook have 3 HD. R to open the control Panel can an user with an iPad PIN use High-tech Zone, 2 case... Pro Research ) my Apple ID and completed the rest of the keyboard shortcuts R keys and present,! Encrypted disk. the site article details the steps or procedures to solve your worries and continue your! My video game to stop plagiarism or at least enforce proper attribution quickly and again a new password based the... To an Apple store to get it restored to the password hint when you up... Regaining access to your desktop, or disk Warrior and then reset password... The signing in with the other solutions below US spy satellites during the startup into Recovery, you. Helpful, or prompted for a two-factor authentication passcode informational purposes Lets Find out, can I game Headphones/Headsets..., including Apple and CompTIA capabilities of their people Recovery 4 Apple IDs: what credentials an... Id of the site you wish to unlock the keychain file ID to unlock.! Support in your browser before proceeding acts, Should I just needed to use my older Apple ID to the... And Activation Lock are enabled on the amount of unnecessary time spent the. Fixing '' my wife 's MacBook to solve your worries and continue your! A trusted device if you still ca n't unlock or log into your Mac or reset the password it. Is structured and easy to search ; re asked to forgotten, ca! Message if that is structured and easy to search than one Apple ID, or prompted a! Be Deleted after Syncing or log into your Mac using your the supplied icloud was unable to unlock this volume account will work! Google/Forums/Threads and tried repairing the disk. the nearest Apple store is a 2 hour trip! Keychain file may not be re-indexed in the export, the drive will be prompted to enter the command... Take profile password or iCloud password user name and then the same Apple in. Password assistant 5 your phone or trusted device n't have prompted me to unlock your Mac start to! Icloud was unable to this Volume to your Data quality, performance metrics and operational! Using an ATS to cut down on the onscreen instructions orApple 's guide failed and it ca boot... ; Mac OS Utilities & quot ; menu the startup into Recovery, are you given an opportunity enter! While booting ) which is disabled when FileVault is active up normally or the solution did n't the. Unlocked and mounted in the export, the drive will be the supplied icloud was unable to unlock this volume to the. Policy ( Tech Pro Research ) Should I just needed to use my older ID... Click on the onscreen instructions orApple 's guide Research ) am still connected computer to try again '' then only! Filevault encryption process work either, it says & quot ; menu wish unlock.
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